Contrary to popular belief, process automation is not about getting rid of humans. It’s about augmenting them. Intelligent automation technologies such as robotic process automation (RPA) and artificial intelligence (AI) have the ability to change how work is done through process transformation supported by a hybrid workforce of humans augmented by digital technologies. However many of today’s enterprise automation initiatives are delivering lackluster results due to too much focus on tinkering with technology and too little focus on optimizing processes and enabling humans to prioritize high-value work. This roundtable will explore strategies for creating an effective augmented workforce at scale with an emphasis on striking a balance between the required components of people, process, and digital technologies. It’s the new digital golden triangle and you can’t achieve transformation without it.
Participate in constructive, business focused discussion
Re-establish where you are going and why
125 East 50th Street (@ Lexington), New York City
Delegates are selected by our team with care, resulting in a level of peer interaction and knowledge exchange unrivalled in the services industry. If you have any questions or would like to reach out to our events team, click here.