Defining a 'to be' state with AI and Data

Date: April 14, 2020

Venue: The Club at Convene,  237 Park Ave, New York City

Chairman: Elena Christopher, SVP Research, HFS

Guest Analyst: Reetika Fleming , VP Research, HFS

Industry Experts: Sudhir Singh, CEO, NIIT Technologies      


The effective application of AI and data can be truly transformational.  It can help enterprises smash the competition, create massive internal productivity gains and win customers. However, there are a number of challenges that are holding us back today. Central among them is the application of AI to legacy environments, which may create short-term efficiencies but lack a truly transformational impact. AI, automation, and analytics also have tremendous potential when applied together to solve business problems, yet many are implementing these technologies in a piecemeal way. Finally, enterprises often face a lack of stakeholder buy-in for AI, over-investment in the customer-facing front end, and a lack of incentives for third-party service providers to drive change and to help their clients go "straight to digital".  This roundtable will examine the Why?, What? and How? when it comes to applying AI and data to drive transformational change.  







First and foremost, you will walk away with actionable intelligence that can be immediately deployed into the workplace, period. You will be able to access the very latest research data and insights, engage directly with our top industry analysts, and take advantage of exclusive access to our unrivalled peer community of industry thought leaders and practitioners.



Participate in constructive, business focused discussion



Re-establish where you are going and why



Re-evaluate previous and upcoming decisions



Deploy actionable intelligence in the workplace


The Club at Convene
237 Park Ave, New York City



Many thanks for your interest in this HFS Roundtable. 

Delegates are selected by our team with care, resulting in a level of peer interaction and knowledge exchange unrivalled in the services industry. If you have any questions or would like to reach out to our events team email events@hfsresearch.com