What is the C-suite really demanding of its business operations today? HFS will host the ultimate CXO panel to explore the fabric of hyper-connectedness and the gateway to new operating models.

Many intelligent automation initiatives where enterprises were forced to invest multi-millions upfront to get a cognitive or RPA solution functioning - without constant human intervention and training - have failed. The industry has spoken and it's clear they will invest in solutions that can accelerate the move to digital without the painful and costly steps to get there.

Customer-centricity should be paramount to the entire organization, and enterprises need to find the connection point between front and back to enable design of customer engagement that addresses the entire customer life cycle. 

One of the biggest pain points in the enterprise today is the foundation of the technology strategy. Effective collaboration between business and IT is a crucial issue, but at the end of the day, who owns the agenda?

When change is the norm, what are the talent requirements that will define success with an increasingly capable digital workforce? Enterprises are widely bracing for major changes in internal roles. Delve into critical skills and approaches to ensure you have the right people to move the needle.

As advanced analytics and AI technologies get more and more sophisticated, business stakeholders expect better quality data and insights to make critical business decisions. How can enterprises best manage these new expectations and design a framework for success in data for analytics and AI? 

Data Explosion, Digital Disruption, and Customer Experience are the three most important drivers impacting business operations today. There is no silver bullet. Adoption across all emerging IA technologies is required to achieve ambitious goals. Let’s discuss how to get you there.

Technology has overpowered the discussion today without adequate focus on people and process. We will explore how your enterprise is likely grappling with challenges that will force you to use tools beyond RPA towards an integrated, end-to-end process automation approach.