EVENT DETAILS
HFS Roundtable | Going Straight to Digital: Jumpstart Your Organization to Embrace Change and Move Faster
Date: Friday, December 6, 2019
Time: 10:30 am - 3:00 pm
Venue: The Markle, 10 Rockefeller Plaza, 16th Floor, New York, NY 10020, USA
Chairman: Phil Fersht, CEO & Chief Analyst, HFS
Guest Speaker: Sandeep Dadlani, Chief Digital Officer, Mars, Inc.
Industry Expert: Milan Rao, President, Wipro Limited
Guest Analyst: Melissa O'Brien, Research Vice President, HFS
HFS Hosts: Lisa Ross , SVP and Client Partner, HFS; Tom Quigley, CMO, HFS
We're fast approaching the time where we need to change the very way we operate to be competitive as a digital organization. Most firms still run most of their processes exactly the same way as they did 20-30 years ago, with the only “innovation” being models like offshore outsourcing and shared service centers, cloud, RPA and digital technologies enabling those same processes to be conducted steadily faster and cheaper. However, fundamental changes have not been made to intrinsic business processes – most companies still operate with their major functions such as customer service, marketing, finance, HR and supply chain operating in individual silos, with IT operating as a non-strategic vehicle to maintain the status quo and keep the lights on.
So how do we break down silos across departments, how do we incentivize our staff to embrace automation, AI, analytics and digital technologies to create a dynamic digital, intelligent business environment. Are our current services partners the right partners to help us get there? Do we have what it takes, and how do we drive our colleagues' and partners to get us there? And can the emergence of 5G accelerate progress?
CHAIRMAN, GUEST SPEAKER & INDUSTRY EXPERT
HFS HOSTS & RESEARCH VICE PRESIDENT
WHAT TO EXPECT
First and foremost, you will walk away with actionable intelligence that can be immediately deployed into the workplace, period. You will be able to access the very latest research data and insights, engage directly with our top industry analysts, and take advantage of exclusive access to our unrivalled peer community of industry thought leaders and practitioners.
Participate in constructive discussions with your peers
Re-establish where you are going and why
HFS
VENUE
The Markle
10 Rockefeller Plaza, 16th Floor, New York City, New York
HFS
CONTACT US
Many thanks for your interest in this HFS Roundtable.
Delegates are selected by our team with care, resulting in a level of peer interaction and knowledge exchange unrivalled in the services industry. If you have any questions or would like to reach out to our events team, click here.
HFS
SUPPORTED BY
About Wipro Limited: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and business process services company. Wipro harnesses the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, Wipro has over 175,000 dedicated employees serving clients across six continents. Together with its ecosystem of clients, employees and partners, Wipro aims to discover ideas and connect the dots to build a better and a bold new future.
For more information, please visit www.wipro.com.